Returns & Exchanges

At Craftlabel, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange any unworn items with tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.

3

Attach the Shipping Label

Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing